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Screenshot of Expedia app within ChatGPT to illustrate the idea that ChatGPT is bailing on its initial agentic commerce approach.
Agentic Commerce: ChatGPT Bails on Its Shopping Plans (Digital Reset Episode 487)
Artificial Intelligence (AI), Digital Reset, Podcast, Strategy

Agentic Commerce: ChatGPT Bails on Its Shopping Plans (Digital Reset Episode 487)

OpenAI launched in-chat checkout in September 2025, promising that users could shop and buy directly inside ChatGPT. Analysts forecast trillions in sales. Then, just last week, the company pulled back:…

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Screenshot of Amazon inside Perplexity Comet browser showing how Comet offers to use its assistant and find related products. Illustrates why Amazon is suing — and what this means for the future of AI and marketing
What Amazon’s Perplexity Lawsuit Means for the Future of AI and Marketing (Episode 476)
Podcast, Artificial Intelligence (AI), Customer Experience, E-commerce, Marketing, Social Media, Strategy

What Amazon’s Perplexity Lawsuit Means for the Future of AI and Marketing (Episode 476)

You may have heard that Amazon is suing Perplexity, alleging that Perplexity’s Comet browser violates the e-commerce giant’s terms of service. Amazon goes even further, though, as an article from…

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MidJourney generated image of robot typing on a laptop computer to illustrate whether AI will kill content markeiting
Best of Thinks Out Loud: Will AI Kill Content Marketing for Customer Acquisition?
Artificial Intelligence (AI), content marketing, E-commerce, Marketing, Podcast, Strategy

Best of Thinks Out Loud: Will AI Kill Content Marketing for Customer Acquisition?

Content marketing plays a crucial role in driving results for your business. Done well, it’s your organization’s 24/7/365 ” salesperson and your 24/7/365 customer service rep. But the emergence of…

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