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Line art of ship sailing towards iceberg to illustrate the idea that people hate AI.
55% of People Hate AI: How to Use it Without Losing Your Customers (Digital Reset Episode 493)
Artificial Intelligence (AI), Marketing, Podcast, Strategy

55% of People Hate AI: How to Use it Without Losing Your Customers (Digital Reset Episode 493)

Your customers hate AI. The numbers are hard to ignore. A Quinnipiac University poll found that 55% of US adults believe AI will bring "more harm than good," up from…

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Photo of Tim Peter on the Digital Reset podcast talking about what happened when AI made content free and what became priceless as a result.
AI Made Content Free. Here’s What It Made Priceless (Digital Reset Episode 492)
Artificial Intelligence (AI), Brand, Podcast, Strategy

AI Made Content Free. Here’s What It Made Priceless (Digital Reset Episode 492)

The cost of producing a 1,500-word article has collapsed to somewhere near zero. That's the supply shock, one my friend Mark Schaefer has talked about for years. The more interesting…

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Photo of toll booth to illustrate the gatekeeper's new tax and what ChatGPT ads mean for your marketing budget
The Gatekeeper’s New Tax: What ChatGPT Ads Mean for Your Marketing Budget (Digital Reset Episode 490)
Artificial Intelligence (AI), E-commerce, Podcast, Search, Strategy

The Gatekeeper’s New Tax: What ChatGPT Ads Mean for Your Marketing Budget (Digital Reset Episode 490)

ChatGPT launched ads in its responses earlier this year. But they weren’t for everybody. They couldn’t be. Their ads came saddled with a $60 CPM and a $200,000 minimum spend…

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Construction worker building a foundation as a metaphor for why the long game matters for AI strategy success
The Long Game: What 15 Years of Digital Marketing Teaches Us About AI (Digital Reset Episode 489)
Artificial Intelligence (AI), Digital Reset, Podcast, Strategy

The Long Game: What 15 Years of Digital Marketing Teaches Us About AI (Digital Reset Episode 489)

I’ve got a big secret for you today: Brands winning in AI didn't pivot to an AI-first strategy six months ago. Almost universally, they've been building direct customer relationships, earning…

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Hand flipping a coin in air to illustrate the issue of AI giving customers different answers to the same prompts.
The AI Coin Flip: Why AI Gives Every Customer a Different Answer (Digital Reset Episode 488)
Artificial Intelligence (AI), Digital Reset, Marketing, Podcast, Strategy

The AI Coin Flip: Why AI Gives Every Customer a Different Answer (Digital Reset Episode 488)

Rand Fishkin's team ran 2,961 prompts across ChatGPT, Claude, and Google AI. 600 volunteers, 12 different prompts, two months of runs. They wanted to answer one question: how often do…

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