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Customers carry the Internet in their pocket

Customers use smartphonesAccording to a new study from O2 mobile in the UK

“Smartphone users spend more time browsing the internet (25 minutes a day), social networking (17 minutes a day), playing games (13 minutes a day) and listening to music (16 minutes a day) than they do making calls (12 minutes). “

And the breakdown of the data stuns:

Activity Time/day
Browsing the internet 24.81
Checking social networks 17.49
Playing games 14.44
Listening to music 15.64
Making calls 12.13
Checking/writing emails 11.1
Text messaging 10.2
Watching TV/films 9.39
Reading books 9.3
Taking photographs 3.42
Total 128

As one blog put it, “It’s more smart than phone.” As I’m fond of saying, no one goes online anymore; they are online.


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  1. […] Mobile has grown at greater than 45% for the last 4 years and greater than 50% for the last 3. By contrast online growth (and, Heaven knows, I loves me some online growth), has bounced around, up 6.6% 4 years ago, climbing to almost 8% last year, then plummeting to only 3.6% in 2012. What do you think has caused this declining growth? Perhaps the device in your pocket? […]

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