5 lessons from the HITEC Social Media panel September 28, 2009 Tim Peter Social Media, social strategy Social media sometimes confounds even the "experts." A recent panel offered this advice. View Full Post
Is it possible to be smarter than Google? September 23, 2009 Tim Peter E-commerce, Google, Strategy Google is really smart. Is it even worth trying to be smarter? View Full Post
The only to-do list that matters September 21, 2009 Tim Peter Creativity, Leadership Most to-do's should be "to-don't's." Here's what you really must do. View Full Post
Gasp! Amazon now offering phone support. Should you? September 2, 2009 Tim Peter E-commerce Amazon launches limited phone support. What you can learn from Amazon's approach. View Full Post
Raise your profile (Small Business E-commerce Link Digest – July 31, 2009) July 31, 2009 Tim Peter del.icio.us links, Link Digest Do you have as many customers as you deserve? Why not? Here are a few ways to find them. View Full Post