The only to-do list that matters September 21, 2009 Tim Peter Creativity, Leadership Most to-do's should be "to-don't's." Here's what you really must do. View Full Post
Gasp! Amazon now offering phone support. Should you? September 2, 2009 Tim Peter E-commerce Amazon launches limited phone support. What you can learn from Amazon's approach. View Full Post
Raise your profile (Small Business E-commerce Link Digest – July 31, 2009) July 31, 2009 Tim Peter del.icio.us links, Link Digest Do you have as many customers as you deserve? Why not? Here are a few ways to find them. View Full Post
Being Strategic by Erika Andersen (Book Review of the Week-ish) July 23, 2009 Tim Peter Book Reviews, Strategy We take a look at Erika Andersen's "Being Strategic." Does it deliver? Read on and see. View Full Post
From the archives: Tim Peter thinks' 6 (OK, more like 11) most popular posts this year June 30, 2009 Tim Peter Customer Service, Marketing, SEO, Social Media, social strategy, Strategy, twitter With over 500 posts on Tim Peter thinks, finding the best content can take some doing. This may help you get started. View Full Post