What's the single most important step in your online marketing? April 6, 2010 Tim Peter E-commerce If you could do just one thing today, what should it be? thinks is on the case... View Full Post
Does your business depend on your customers' stupidity? February 3, 2010 Tim Peter Strategy Treat your customers like they're intelligent and they'll keep treating you with their business. Of course, there's another path... but it's not a good one. View Full Post
5 New Year's Resolutions we all can live with January 5, 2010 Tim Peter Leadership, Personal Have you made yours? No? Here are a few ideas to get you started. View Full Post
The 3 reasons Amazon's PayPhrase matters to your business. November 9, 2009 Tim Peter E-commerce Amazon has quietly introduced its new PayPhrase option. But, can you expect them to STAY quiet with it? View Full Post
Why not make magic? October 28, 2009 Tim Peter Customer Service Magic happens. But only if you let it... View Full Post