Hey, social networks! Customers expect you to be a good friend
Isn't it funny that many social networks call the folks you choose to associate with "friends"? How ironic then that Facebook's recent Beacon clusterf... er, kerfuffle was one of the…
Social media marketing trends in hospitality
Social media marketing trends in hospitality Cindy Estis Green's report for HSMAI is well worth the read. I was part of the editorial board and Cindy did a great job…
Five ways to drive social shopping to your e-commerce site
Heidi Cohen over at Clickz offers "Five Ways to Tap into Social Shopping" that I'd highly encourage you to read. Heidi's tips make total sense to me. But her "Five…