Small Business E-commerce Link Digest – February 29, 2008
Taking a look at social networks, customer experience optimization, search engine optimization and the customers of the future.
Why CMS sucks. (Guide to Small Business E-commerce Strategy)
Do you hate your Content Management System? Do you even have a content management system? Take a look at this to see what's wrong with them.
Commitment
For the first time in 14 years, I'm not wearing my wedding ring. No, my wife hasn't come to her senses and tossed me overboard (and I hope she never…
Meeting expectations
Customer service isn't defined by grand gestures. Customer service is defined by treating your customers like human beings.
Why splash screens suck (Guide to Small Business E-commerce Strategy)
Your customers want real information about your small business, not flashy animations or splash screens. Analyze the few times business can use a splash screen effectively.