5 lessons from the HITEC Social Media panel
Social media sometimes confounds even the "experts." A recent panel offered this advice.
When marketing meets customer service: Say what you mean; mean what you say
Nothing can do more to ruin great marketing than lousy customer service. Here's one example why.
Wired looks at the local, social, mobile web. And it likes what it sees
One man lives a location-aware mobile life for a week. Is it a sign of things to come?
Reader's choice: Top posts of 2008. Now with bonus content.
As we're winding down the last days of the year, it's useful to look back and see what mattered most during the last 12 months. According to you, Big thinkers,…
Blogging is dead. What are you going to do about it?
Whoever said blogging is dead is a great person to take business from. Here's how you can.