What do I mean by "marketing" anyway? April 30, 2012 Tim Peter E-commerce, Marketing, Strategy What is marketing, anyway? Marketing is next quarter's sales. Here's why that matters. View Full Post
The Transparent Web and Pricing March 1, 2012 Tim Peter E-commerce The web makes your prices and value proposition transparent to consumers. Don't fight that fact. Use it to your advantage. View Full Post
How long can you afford to suck? September 26, 2011 Tim Peter Customer Service, E-commerce Customer service matters in a hyper-connected world. Here's why. View Full Post
What's the deal? More thoughts on deal sites for customer acquisition June 14, 2011 Tim Peter E-commerce, Marketing, Strategy Monty Hall wasn't the only one who wanted to make a deal. But are these customers worth it. A few thoughts on how to find out. View Full Post
The real deal on deals sites June 13, 2011 Tim Peter E-commerce, Media Do you offer your product through deals sites like Groupon? Ask yourself why. View Full Post