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Screenshot of Google's Search Generative Experience to illustrate the idea of escaping Big Tech's web
Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)
Artificial Intelligence (AI), content marketing, Customer Experience, Marketing, Podcast, Strategy

Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)

Big Tech relentlessly seeks to get between you and your customers. They spin the web... and we get caught in it. How can you build a brand that customers want…

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Woman collaborating with robot at laptop to illustrate techno-optimism combined with building a human brand
Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)
Artificial Intelligence (AI), Digital Transformation, Podcast, Strategy, Technology

Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)

What is the point of technology? Does it exist solely for its own sake? Of course not. It's to make our customers' lives better. It's really that simple. Which, happily,…

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AI generated image of robot shaking hands with a human being to illustrate the radical shifts in customer behavior coming from AI adoption
Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)
Artificial Intelligence (AI), Customer Experience, Digital Transformation, Podcast, Technology

Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)

Microsoft's Satya Nadella recently showcased the company's vision for "your everyday AI companion." This genuinely represents a remarkable vision of the future. And one that seems likely to occur. Fortunately,…

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