Are your customers a puzzle? Or a mystery? January 20, 2010 Tim Peter E-commerce, Marketing What makes us think we know our customers and their desires as much as we do? Is it possible we're asking the wrong questions? View Full Post
5 random thoughts for hump day… November 25, 2009 Tim Peter Strategy Just a couple of thoughts from the leftovers bin for your reading pleasure. View Full Post
Why not make magic? October 28, 2009 Tim Peter Customer Service Magic happens. But only if you let it... View Full Post
Are mobile coupons right for your small business? August 31, 2009 Tim Peter E-commerce, Mobile Mobile coupons offer small businesses a convenient way to source and track business. Here's how you can too. View Full Post
I always feel like somebody's watching me (Small Business E-Commerce Link Digest – August 28, 2009) August 28, 2009 Tim Peter del.icio.us links, Link Digest, Marketing A quick roundup of the week's internet marketing news, focused on who's watching who. View Full Post