Warning: OTA’s Want to Own Your Guest Every Step of the Way (Travel Tuesday)
OTA's and meta-mediaries want to own your guests' experience online and on-property. Here's how they plan to do it.
What Google Won’t Tell You About Search Engine Marketing
Mobile changes many things, including the definition of a "search engine." Here's why you should care.
What’s Wrong With Mobile and E-commerce Best Practices? – Thinks Out Loud Episode 75
Best practices are a great idea. But they may not be best for your business. This week's podcast looks at why.
Industry Leaders Show Why Guests’ Changing Behaviors Matter (Travel Tuesday)
Guests continue to adapt to the social, local, mobile web. Has your hotel's marketing strategy adapted as well?
Do You Make This Digital Marketing Mistake? (Travel Tuesday)
The biggest mistake you can make in your digital marketing? Ignoring mobile. Do so at your peril.