Gratitude 2023 (Thinks Out Loud Episode 403)
Every year around Thanksgiving, I like to take a few minutes to remember how lucky I am. This year is no different. I'm incredibly fortunate. And, I'm incredibly grateful. Why…
We Owe It To Our Customers to Make Their Lives Better (Thinks Out Loud Episode 361)
I'm not an optimist. I'm a "possibilist." And, I'm betting you are too. What's a possibilist? It's someone who sees the world as it is and also can see a…
Revisiting You Get to Make it Better (Thinks Out Loud)
As we wind down the last days of summer and enjoy a few moments in the sun, here's a brief reminder that you get to make it better. Yes, there…
"Touch Grass" (Thinks Out Loud Episode 358)
We're not just living through digital transformation, we're living through a massive transformation of our lives. A century ago, our grandparents and great grandparents lived through remarkable change with the…
You Get to Make it Better (Thinks Out Loud Episode 341)
We've been talking about the state of the digital landscape for the last handful of weeks, exploring where the e-commerce and digital marketplace is — and where we're headed —…