What Can You Learn From Borders' Bankruptcy? February 17, 2011 Tim Peter Business, Customer Service, E-commerce Borders didn't go bust because of e-commerce or e-books. But their failure there points the way to understanding why and how you can avoid it. View Full Post
Biznology: What's the most important marketing skill for 2011? January 24, 2011 Tim Peter Marketing, Strategy What's the most important marketing skill? My latest post for Mike Moran's Biznology answers the question. View Full Post
3 Key Questions for Improving Your Web Marketing Performance January 11, 2011 Tim Peter E-commerce, Engagement, Marketing, Strategy Getting your web marketing to perform can be challenging. Here are 3 questions to help you get it right. View Full Post
5 Basic Steps to Improve Your Website (Small Business E-commerce Link Digest – December 17, 2010) December 17, 2010 Tim Peter del.icio.us links, E-commerce, Link Digest Just 5 basic tips to help you improve your website. View Full Post
U.S. holiday online spending growth is up. But is yours? December 6, 2010 Tim Peter E-commerce Do you want more business this holiday season? Then what are you going to do about it? View Full Post