You Don't Need a Website March 7, 2011 Tim Peter E-commerce, Strategy Who doesn't need a website? Believe it or not, there are a few businesses. thinks takes a look at who they are and why that may be. View Full Post
6 Solutions for Social Commerce Success (Small Business E-commerce Link Digest – February 18, 2011) February 18, 2011 Tim Peter E-commerce, Link Digest, Social Media, social strategy Social commerce is a hot topic these days. We're on the scene with great stories from Linda Bustos and TechCrunch about Google, Facebook and other social commerce pioneers. View Full Post
What Can You Learn From Borders' Bankruptcy? February 17, 2011 Tim Peter Business, Customer Service, E-commerce Borders didn't go bust because of e-commerce or e-books. But their failure there points the way to understanding why and how you can avoid it. View Full Post
The ACSI 2010 Results Are In: What the Numbers Mean for You February 15, 2011 Tim Peter Customer Service, E-commerce The American Customer Satisfaction Index numbers are in. Here's what it means to you. View Full Post
Biznology: What's the most important marketing skill for 2011? January 24, 2011 Tim Peter Marketing, Strategy What's the most important marketing skill? My latest post for Mike Moran's Biznology answers the question. View Full Post