Jeff Bezos released his last letter to shareholders as CEO of the company just over a year ago. It's an extraordinary document, filled with lessons that demonstrate why the company…
Netflix had a truly disastrous earnings call the other day, losing more than $50 billion dollars in market cap in just a few hours. But the reasons why it’s struggling…
We spend a lot of time here at Thinks Out Loud and at Tim Peter & Associates thinking about digital transformation for businesses large and small. And digital transformation at…
I've long said that "Content is King; Customer Experience is Queen; and Data is the Crown Jewels." But a number of people I respect take different approaches, suggesting that "user…
It's time for a (semi) bold prediction: Amazon is going to launch its very own consumer-facing general search engine. Yes, they've got search on Amazon.com. Yes, they've got Alexa. But…
