What Disruption Means: Thinks Out Loud Episode 126
What Disruption Means - Headlines and Show NotesSteve Case: Get ready, the Internet is about to change again. Here’s how. - The Washington Post 42% of consumers have never shopped…
How Customer Data Drives Satisfaction and Increased Revenues
Over the last few days, we've spent a bunch of time looking at who owns your customer, how great hotels use customer data to own their guests' experience, and why…
8 Must-Read Marketing and E-Commerce Posts: E-commerce Link Digest
Not much setup this week, Big Thinkers. Just a quick list of 8 must-read marketing and e-commerce posts to get your through the weekend. Enjoy: eMarketer says that mobile is…
Marketing vs. Math
Too often, the data-driven marketing practices at the core of digital marketing get represented as a battle between "marketing" and "math." "Traditional" marketers may sometimes perceive you as more akin…
The Simple Truth About Net Neutrality for Your Brand and Business
I don't know about you, but I grew up in an era when we were taught to avoid talking about religion, sex, and politics in business contexts—never mind that these…