What Do You Want Next Year to Be? Here’s How to Be a STAR (Thinks Out Loud 333)
One of the most successful ways to "live in the future" is to learn from the past. And, of course, to apply the learnings you take away from the past.…
Thinks Out Loud Thanksgiving 2021 + Bonus Content! (Thinks Out Loud 332)
With the Thanksgiving holiday right around the corner, we're doing something a little different this time, focusing on giving thanks to you, our listeners, for tuning in week after week.…
Why Digital Transformation is More Than Just E-commerce (Thinks Out Loud 331)
We've long claimed around here that "it's all e-commerce." But, with digital transformation top of mind for so many companies, it's fair to ask, "Is e-commerce enough?" Can you claim…
Why Digital Leaders Bet on the Future (Thinks Out Loud Episode 327)
When is it a bad idea to bet on the future? How about... never. First, we're seeing massive shifts in customer behavior during the pandemic — behaviors that look likely…
Are You Using Digital to Create Customers or Create Fans? (Thinks Out Loud Episode 326)
A protestor outraged by the introduction of the European Super League held a sign that said, "Fans, Not Customers." The nascent soccer competition felt its customers' — excuse me, fans'…