Speed (Or Lack Thereof) Kills
Are your websites fast enough? Do you have a plan to upgrade your servers and services? If not, are you sure that's a good idea?
It just works
Products and services that "just work" work better for your customer and for your business. Here's why.
How long can you afford to suck?
Customer service matters in a hyper-connected world. Here's why.
Small Business Ecommerce Link Digest – March 28, 2008
This week's ecommerce digest looks at optimization and getting the most for your efforts as we look at tough times. Seth Godin, Linda Bustos and a nice human interest story all illustrate the point. Check it out.
Small Business Ecommerce Link Digest – March 14, 2008
This week's list of link love focuses on customer acquisition, small business success stories and, um, Eliot Spitzer. Sorry.