The 7 Fastest Ways to Improve Your E-commerce Effectiveness
Want more business from your e-commerce activities? These 7 tips can help you get there.
Thinks Out Loud Episode 16: Respect Your Customer
Want your customers to care about your business? Show that you care about them.
Finding and Following Your Customer’s Digital Footprint [Updated: June, 2017]
Unsure how to use the data in your organization to improve your customer experience? My recent CXO Chat with IBM Big Data offers tips on how to do just that.
What do your customers want? (Small Business Ecommerce Link Digest – July 18, 2008)
Great thoughts around the web this week on how to learn from your customers and find out what they want.