How long can you afford to suck? September 26, 2011 Tim Peter Customer Service, E-commerce Customer service matters in a hyper-connected world. Here's why. View Full Post
Spring feed reader cleaning (Small Business E-commerce Link Digest – June 11, 2010) June 11, 2010 Tim Peter del.icio.us links, E-commerce, Link Digest This week's list looks at selling online, Tony Hsieh, creating cultures and taking them to your customers. That's a nice day's work, innit? View Full Post