Artificial intelligence will shape the way your customers interact with your brand. That’s undoubtedly true. In fact, it’s possible we’ll see cases where the customer might not interact directly with…
How We Get to Brand 2030 (Thinks Out Loud Episode 301) The best time to plant a tree is ten years ago. The second best time is today. Well, today…
Looking to drive results for your business? Click here to learn more. How to Differentiate Your Brand (Thinks Out Loud Episode 222) - Headlines and Show Notes How to Compete…
Want to drive more direct bookings to your hotel? Click here to learn moreAs my good friend Robert Cole rightly points out, too many hotel brands haven't done enough to…
