Does Marketing Have a Future? (Thinks Out Loud Episode 384)
Would you encourage a young person to get into marketing right now? Or do you think artificial intelligence will eliminate all the jobs? Does marketing have a future? Let me…
Revisiting “Who Speaks For Your Business?” (Thinks Out Loud)
Sure, generative AI tools like Google's Bard, Adobe Firefly, and ChatGPT are at the top of everyone's to-do list at the moment (including mine). You should absolutely should add generative…
How to Add AI to Your Team (Thinks Out Loud Episode 383)
AI won't steal your job... you've heard that before. What it might do though is change what your job is. And it will definitely make you and your team more…
Revisiting The Early Innings of AI in Marketing
As discussed in last week's episode of the pod, ChatGPT and Bing AI are putting some pressure on Google, but they still represent just a meager share of the monthly…
How to Balance Technology and Humanity in Customer Experience (Thinks Out Loud Episode 378)
We live in a world increasingly run by robots. But your customers are still, last time I checked, human beings. They crave connection and a little basic understanding. While you…