Are Apple and PayPal Teaming Up to Drive Mobile Payments? January 30, 2014 Tim Peter E-commerce, Mobile, Strategy Apple's making more moves into mobile payments. PayPal and others want to play. Here's why you should care. View Full Post
Can Your Customers Really Trust You? October 14, 2013 Tim Peter E-commerce, Marketing, Strategy Suddenly companies seem to think it's OK to impersonate their customers. Here's why that's a real bad idea. View Full Post
Thinks Out Loud Episode 33: How Fast is the Mobile Web? And Why Does it Matter? June 27, 2013 Tim Peter Facebook, Future, Google, microsoft, Mobile, Podcast, Strategy Samsung debuts 100 Mbps phones. And that changes everything. Here's why. View Full Post
It just works October 17, 2011 Tim Peter Customer Service, E-commerce, Google, Strategy Products and services that "just work" work better for your customer and for your business. Here's why. View Full Post
Steve Jobs in his own words October 6, 2011 Tim Peter Personal, Strategy Steve Jobs died yesterday. I can think of no one other than Jobs who can express what he meant. View Full Post