10 Terrific Items Featuring The Week’s Top Trends: E-commerce Link Digest
Well, Big Thinkers, it's been a crazy week. Hope you don't mind if I skip the setup and just get you right to these 10 terrific items featuring the week's…
The Hidden Factor OTA’s Use to Get Between You and Your Guests (Travel Tuesday)
When I talk with hotel industry leaders, it seems we’re continually discussing the same set of topics: How can we compete effectively with new the distribution and lodging players available…
How to Connect Customer Data and Customer Experience – Thinks Out Loud Episode 121
How to Connect Customer Data and Customer Experience - Headlines and Show Notes Why Nike and Under Armour are spending wildly to watch your every step - The Washington Post…
Why Data Always Wins – Thinks Out Loud Episode 114
Why Data Always Wins - Headlines and Show NotesGoogle opens first ever Google Shop in London - Telegraph Want to Own the Customer? Own the Data – Thinks Out Loud…
How To Use Your Hotel Data to Drive Growth (Travel Tuesday)
Big data has been more hype than help for most hotel marketers. Here's how you can use your hotel data to drive growth in 2015 and beyond.