Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)
What is the point of technology? Does it exist solely for its own sake? Of course not. It's to make our customers' lives better. It's really that simple. Which, happily,…
How to Escape Big Tech’s Web (Thinks Out Loud Episode 395)
Big Tech, the Gatekeepers, the AGFAM (Amazon, Google, Facebook, Apple, and Microsoft), the Frightful Five. We've got lots of names for the "bad guys" in our marketing story. They are…
Revisiting Day One — Today is a New Day (Thinks Out Loud)
We've officially reached "the unofficial end of summer." What a great time to relax, recharge, and reset our "Day One" mindset before heading into the rest of the year. What…
Day One: Today is a New Day (Thinks Out Loud Episode 387)
Amazon believes in a "Day One" mindset, a "Day One" culture, that focuses on building their company as though it is their very first day of operations, every day. The…
What Big Tech’s Earnings Tell Us About the State of Digital – Q1 2023 (Thinks Out Loud Episode 382)
Howdy, Big Thinkers! It's time once again to dive into Big Tech's quarterly earnings and learn what they tell us about the state of digital. And the state of digital…