Can Your Customers Really Trust You?
Suddenly companies seem to think it's OK to impersonate their customers. Here's why that's a real bad idea.
Thinks Out Loud Episode 33: How Fast is the Mobile Web? And Why Does it Matter?
Samsung debuts 100 Mbps phones. And that changes everything. Here's why.
Thinks Out Loud Episode 21: Facebook's New Newsfeed, Google Adds E-Commerce, and Amazon Attacks Android Ads
Facebook's new Newsfeed feature, Google gets into e-commerce in a big way, and Amazon adds Android ad serving to its repertoire. Here's what it means to your business.
Top E-commerce Errors: Bad/Small Photos
A picture is worth a thousand words. Just make sure those aren't curse words if your customers can't see them.
Facebook, Ebay and Walmart want to bring you social shopping
Social shopping is here. At least it is if Facebook, Ebay and Walmart get their way. Is the world ready?