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MidJourney generated image of a robot standing in front of a gate to represent AI as a gatekeeper
Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud Episode 437)
Artificial Intelligence (AI), Digital Transformation, E-commerce, Marketing, Podcast, Strategy

Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud Episode 437)

Some folks think that artificial intelligence is a white knight, coming to rescue their businesses from gatekeepers such as Google, Amazon, Facebook, and the rest. But is that true? Is…

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Screenshot of Big Tech's stock prices on Google Finance to highlight Big Tech's market power
Building Plans for an Uncertain Future — Big Tech Earnings Q2 2024 (Thinks Out Loud Episode 431)
Artificial Intelligence (AI), E-commerce, Marketing, Podcast, Strategy

Building Plans for an Uncertain Future — Big Tech Earnings Q2 2024 (Thinks Out Loud Episode 431)

Building Plans for an Uncertain Future — Big Tech Earnings Q2 2024 (Thinks Out Loud Episode 431) Big Tech announced their earnings for Q2 2024 and, to be honest, not…

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MidJourney created image of robot working at a hotel front desk to illustrate why AI makes customer experience more important for your business
Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)
Artificial Intelligence (AI), Marketing, Podcast, Social Media, Strategy

Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)

Smart companies are using AI to improve their sales, marketing, and customer service. Even where the tools aren’t transformational, they’re helping businesses large and small drive greater effectiveness and efficiency.…

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MidJourney-generated image of Google CEO Sundar Pichai talking to an audience to demonstrate the learnings from Big Tech's Q2 2024 earnings calls.
Taking the Long View: Big Tech’s Earnings and the State of Digital Q2 2024 (Thinks Out Loud Episode 421)
Artificial Intelligence (AI), Podcast, Strategy

Taking the Long View: Big Tech’s Earnings and the State of Digital Q2 2024 (Thinks Out Loud Episode 421)

Just as we do every quarter, it’s time to review Big Tech’s earnings. We do this because you’ll always learn something about the state of digital from what Amazon, Google,…

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