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MidJourney generated image of two people talking in a hotel lobby overseen by a virtual person to illustrate the idea that AI and Big Tech are both enablers and threats to your business
How to Put Big Tech and AI — the Biggest Threat and Biggest Enablers of Your Business — to Work (Episode 428)
Artificial Intelligence (AI), E-commerce, Marketing, Podcast, Strategy

How to Put Big Tech and AI — the Biggest Threat and Biggest Enablers of Your Business — to Work (Episode 428)

Big Tech and AI are the biggest threats to your business. At the same time, they’re also the biggest enablers of your business. Putting them to work for your business…

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MidJourney generated image of a group of diverse people standing in line to illustrate the challenge of acquiring customers as the media landscape continually gets bundled and unbundled
Revisiting Bundling, Unbundling, and Customer Acquisition (Thinks Out Loud)
Artificial Intelligence (AI), Marketing, Podcast, Social Media, Strategy

Revisiting Bundling, Unbundling, and Customer Acquisition (Thinks Out Loud)

Peter Drucker said it years ago: Your job is to create a customer. But creating a customer can be hard, especially as media and creators and influencers get bought out…

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MidJourney created image of robot working at a hotel front desk to illustrate why AI makes customer experience more important for your business
Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)
Artificial Intelligence (AI), Marketing, Podcast, Social Media, Strategy

Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)

Smart companies are using AI to improve their sales, marketing, and customer service. Even where the tools aren’t transformational, they’re helping businesses large and small drive greater effectiveness and efficiency.…

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Photorealistic image created in MidJourney of business professionals in an office collaborating with each other and an AI to represent putting AI to work in marketing
Revisiting What Marketers Really Need to Know About Putting AI to Work (Thinks Out Loud
Artificial Intelligence (AI), Marketing, Podcast, Strategy

Revisiting What Marketers Really Need to Know About Putting AI to Work (Thinks Out Loud

Are you still bullish on artificial intelligence for marketing? I am, even despite the AI hype cycle starting to run its course. Yes, more people are asking, “What’s the point…

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