What happens when mobile meets e-mail?
A recent report looks at how mobile usage and e-mail correlate. thinks peels the onion.
Anti-social? 5 things to consider before you start your social media marketing (Small Business E-commerce Link Digest – July 16, 2010)
If you're still not sure where to start with social networking, why not start here?
3 reasons why I now like Facebook's "Like" button. And why you might, too.
We've added Facebook's Like button here at the thinks blog. Why? And is it right for you?
Can you protect your business from Facebook's privacy lapses?
Facebook might be losing 60% of its customers. How can you be sure you keep yours?
One Mother of a Social Media Customer Service Story (Small Business E-commerce Link Digest – May 7, 2010)
This week's list of links looks at social and customer service. Enjoy!