Is it possible to be a good social citizen and a successful brand at the same time?
Fresh on the heels of Facebook's Beacon mess, Google's blows it with Reader. As I mentioned about a week ago, you need to be a good friend when engaging socially…
Hey, social networks! Customers expect you to be a good friend
Isn't it funny that many social networks call the folks you choose to associate with "friends"? How ironic then that Facebook's recent Beacon clusterf... er, kerfuffle was one of the…
Fred Wilson predicts the end of Techmeme. Does this create an opportunity?
Are social aggregators of blogs over? Fred Wilson thinks so. And generally, you won't go wrong listening to what he has to say. What I found disappointing, though, is that…
VibeAgent and the future of social search
TechCrunch announced that VibeAgent launched today. Speaking as a guy working for a hotel company, it's pretty cool. The weight VibeAgent gives to reviews to determine search relevance is excellent,…
10 ways for businesses to participate in social networks… and why they should
Is your business engaged with your customers using social media? In this excellent writeup of why small businesses should participate in the social dialogue, Yellowhouse explores how consumers use these…