The Rise of Mobile and What You Can Do About It
Travel Industry Wire has a must-read on five online travel trends set to explode. Here's their take on mobile: "…mobile services must fulfill a basic need. So apps may not…
Mobile strategy tips from HEDNA
Anyone who's been around the travel industry for long knows about HEDNA, the organization dedicated to easing distribution for hoteliers and distribution channel operators. I was fortunate enough to keynote…
BBC – Travel – The free Wi-Fi war
The BBC looks at free WiFi (or the lack thereof) among hotel brands in an article called, "The free Wi-Fi war". The article opens: "Ask any business traveller about his…
Are your reservations systems ADA-compliant?
Hotel Interactive has a good write-up of the ADA changes coming next March. Having lived through some of this in my past, hotel operators would do well to pay attention…
Expedia's expansion plans for offline channels: Expedia opens its first CruiseShipCenter (Expedia CSC) franchise location this month,
TravelTrade has an interview with Paul Brown, president of Expedia North American and Expedia Partner Services Group about Expedia's CruiseShipCenter franchises specifically, and Expedia's offline plans in general.