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Screenshot of Google's Search Generative Experience to illustrate the idea of escaping Big Tech's web
Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)
Artificial Intelligence (AI), content marketing, Customer Experience, Marketing, Podcast, Strategy

Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)

Big Tech relentlessly seeks to get between you and your customers. They spin the web... and we get caught in it. How can you build a brand that customers want…

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Robot and woman engaging in discussion to illustrate the idea of building a human-centered brand in the age of AI
Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)
Artificial Intelligence (AI), Brand, Customer Experience, Marketing, Podcast, Strategy

Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)

Is AI going to strip all brands of their humanity? Or is it possible to build a human-centric brand in the age of AI? Here's a bigger question: Why should…

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Microphone, audio recording interface, and laptop to illustrate a podcasting in content marketing case study
A Podcasting and Content Marketing Case Study (Thinks Out Loud Episode 394)
content marketing, Marketing, Mobile, Podcast, Strategy

A Podcasting and Content Marketing Case Study (Thinks Out Loud Episode 394)

The Thinks Out Loud podcast celebrates its eleventh anniversary this year. And, overall, I couldn't be happier about that. This podcast, and podcasting more generally, have been a huge component…

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Woman holding hands in heart position to illustrate the idea of Taylor Swift's playbook for bypassing gatekeepers and reaching fans directly.
What Taylor Swift Can Teach You About Bypassing Gatekeepers (Thinks Out Loud Episode 393)
content marketing, Marketing, Podcast, Social Media, Strategy

What Taylor Swift Can Teach You About Bypassing Gatekeepers (Thinks Out Loud Episode 393)

Don't let her reputation fool you. Taylor Swift prints money like a Mint. Maybe even more so, if I'm being honest. Her concerts have not only made her a ton…

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