What Business Is Airbnb In? Hotels? Or Hospitality?
Want to drive more direct bookings to your hotel? Click here to learn more Joe Gebbia, co-founder and chief product officer of Airbnb, claims they're not in the hotel business.…
A Quick Snapshot of the State of Mobile Payments
Want to drive more direct bookings to your hotel? Click here to learn moreIt's no secret that I believe mobile payments will rule. Even more important, mobile payments represent an…
Four Key Elements of Modern Hospitality Marketing [Travel Tuesday]
Luxury Daily discussed a new report from L2 recently that looked at the challenges facing the hotel industry over the next couple of years. And while it focused on luxury…
Personalization Starts With a Person (Travel Tuesday)
Want to drive more direct bookings to your hotel? Click here to learn moreLast week, we talked about why hotel marketing depends on personalization. That's not changing any time soon.…
Why Hotel Marketing Depends on Personalization (Travel Tuesday)
Why Hotel Marketing Depends on Personalization When do you suppose your guests last had difficulty finding a place to stay when traveling? I don’t mean difficulty choosing a place to…