Revisiting Day One — Today is a New Day (Thinks Out Loud)
We've officially reached "the unofficial end of summer." What a great time to relax, recharge, and reset our "Day One" mindset before heading into the rest of the year. What…
Revisiting Does Marketing Have a Future?
Would you encourage a young person to get into marketing right now? Or do you think artificial intelligence will eliminate all the jobs? Does marketing have a future? Let me…
Your Employees — and Customers — Live in a Different World Now (Thinks Out Loud Episode 362)
Have you heard about "quit quitting?" Do you think "kids these days" don't want to work? Are you even a little bit frustrated by the way your employees approach their…
We Owe It To Our Customers to Make Their Lives Better (Thinks Out Loud Episode 361)
I'm not an optimist. I'm a "possibilist." And, I'm betting you are too. What's a possibilist? It's someone who sees the world as it is and also can see a…
Revisiting How to Build a Digital Team (Thinks Out Loud)
Finding, retaining, and developing talent is the single biggest challenge facing many organizations right now. Counterintuitive though it might seem, your company can't "do digital" if you doesn't have the…