Engagement Archives

Improving Customer Experience in 2017: The Conference Board’s 13th Annual CX Conference

February 20, 2017
Tim Peter
Customer Experience, Customer Service, E-commerce, Engagement, Loyalty, Marketing, Mobile, Multichannel, Strategy

Not long ago, I wrote, “You need to deliver… seamless, immersive experiences—both in your content and as part of the overall journey—at every single customer touchpoint. That’s the way your…

View Full Post

What The Gap Can Teach Us About Mobile E-commerce

March 30, 2015
Tim Peter
E-commerce, Engagement, Marketing, Mobile, Multichannel, Strategy

Fast Company explores "...Gap's plan to get back into your drawers." (you can insert your own Michael Scott joke here). Given their struggles in recent years, what can The Gap…

View Full Post

The 4 Rules of Social Marketing for Hotel Marketers (Travel Tuesday)

March 18, 2014
Tim Peter
E-commerce, Engagement, Social Media, social strategy, Travel Marketing

Want to be more effective at marketing your hotel on social? Check out these 4 rules of social media marketing for hospitality.

View Full Post

How to Use Emotion and Storytelling in Digital Marketing (Travel Tuesday)

March 5, 2014
Tim Peter
E-commerce, Engagement, Marketing, Social Media, Travel Marketing

Want to really capture your customers' business? Then you need to capture their hearts, too.

View Full Post

3 Key Things to Remember About Remote Work

January 16, 2014
Tim Peter
Creativity, Engagement, Leadership, Strategy, Technology

How can you make remote workers work best for your organization? Here are three key tips to remember.

View Full Post

Page 1
Page 2
Page 3
Page 4
…
Page 8
Next

Subscribe to receive all the digitalmarketing insights your business needs

Subscribe to receive all the digital
marketing insights your business needs