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Group of men and women sitting around a table in a restaurant while shopping on their mobile phones to illustrate the concept that the word of the year in digital is "integration"
Top Trends: The Word of the Year in Digital is “Integration” (Thinks Out Loud Episode 356)
Customer Experience, Digital Transformation, E-commerce, Personal, Podcast

Top Trends: The Word of the Year in Digital is “Integration” (Thinks Out Loud Episode 356)

You and your customers have lived through massive transformation in the last two-plus years. Not just “digital transformation.” But transformation of every aspect of our lives. We’re not the same…

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