Learning How to Fail
I read two thought-provoking pieces this weekend about how companies can succeed in the digital economy, but how they often fail to do so. The first, from the Wharton School…
Are your reservations systems ADA-compliant?
Hotel Interactive has a good write-up of the ADA changes coming next March. Having lived through some of this in my past, hotel operators would do well to pay attention…
One rule for you, another for them | Philadelphia Inquirer | 10/21/2007
One rule for you, another for them | Philadelphia Inquirer | 10/21/2007 Travel companies that eliminate these rules - and make their customers aware of it - really stand to…
OTA’s to set pricing based on country of origin
OTA’s to set pricing based on country of origin
Hotel Blogs by Guillaume Thevenot: My question on LinkedIn…
Hotel Blogs by Guillaume Thevenot: My question on LinkedIn...