Measuring customer satisfaction: the Avinash Kaushik interview
Web analytics don't measure customer satisfaction. Until now. Avinash Kaushik on 4Q and measuring customer satisfaction.
The 7 keys to successful web metrics (Guide to Small Business Ecommerce Strategy)
Do you use web metrics to track your business or only to track your website? These tips will help you do both.
U.S. online travel double-digit growth continues
U.S. online travel double-digit growth continues Of course, the flip side is travel lags most other retail categories and its growth continues to slow. See the original article for more…
Hitwise Intelligence – Sandra Hanchard – Asia Pacific: TripAdvisor Amongst Top 10 Travel Websites – Singapore
Hitwise Intelligence - Sandra Hanchard - Asia Pacific: TripAdvisor Amongst Top 10 Travel Websites - Singapore