What Do Your Customers Really Know About You? – Thinks Out Loud Episode 134

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What Do Your Customers Really Know About You? – Headlines and Show Notes

• Book An Appointment Right From The Search Results With Google’s Latest Test
• Chart/table from: Mobile Social Media Consumption Grows Across Age Groups
• 86% Of Consumers Believe Ratings/Reviews Are Essential To The Shopping Experience – Retail TouchPoints
• The Single Most Effective Way to Improve Your Brand’s Digital Marketing
• Yelp Official Blog: How Many Stars Would You Give the TSA? Review Federal Agencies on Yelp…and Maybe Get a Response
• Will Review Sites Be the Death of Brands?
• Are Employees the Key to Good Reviews?
• 3 Reputation Management Secrets Every Hotel Marketer Should Know
• Aggregation and the New Regulation – Stratechery by Ben Thompson
• The mind-bending messiness of the Ashley Madison data dump | The Verge

You might also want to check out these slides I had the pleasure of presenting recently about how to lead mobile-focused digital transformation within large organizations (a topic we’ve been talking about a fair bit lately). Here are the slides for your reference:

Contact information for the podcast: podcast@timpeter.com

Technical details: Recorded using an Audio-Technica AT2035 studio condenser microphone through a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

Running time: 13m 47s

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