The Retail Apocalypse? I Don’t Think So (Thinks Out Loud Episode 189)

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The Retail Apocalypse? I Don’t Think So (Thinks Out Loud Episode 189) – Headlines and Show Notes

• The retail apocalypse has officially descended on America – Business Insider
• JCPenney to close up to 140 stores – Feb. 24, 2017
• 8 Crucial Customer Experience Insights: E-commerce Link Digest
• ‘Experiences’ Are Everything Now: Implications for Your Brand
• Most Purchases Are Made While Shopping Around, Not From Loyalty
• CX and Brand Loyalty Are Inseparable | Olson 1to1
• Will E-commerce Kill Retail? (Updated 8/8/2016)
• Retail Sales & Consumer Spending Forecast
• Worldwide Retail Ecommerce Sales Will Reach $1.915 Trillion This Year – eMarketer
• People Are Still Buying Books At Indie Bookstores
• Improving Customer Experience in 2017: The Conference Board’s 13th Annual CX Conference
• 9 Insights Into Customer Experience, Content Marketing and More: E-commerce Link Digest
• Content is King, Customer Experience is Queen (Thinks Out Loud Episode 188)

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Contact information for the podcast: podcast@timpeter.com

Past Insights from Tim Peter Thinks

You might also want to check out these slides I had the pleasure of presenting recently about how to lead mobile-focused digital transformation within large organizations (a topic we’ve been talking about a fair bit lately). Here are the slides for your reference:

Technical Details for Thinks Out Loud

Recorded using an Shure SM57 microphone through a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

Running time: 11m 28s

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