What channel conflict really means…
OK, so Seth Godin is basically right, but customers only experience channel conflict when your company does something wrong. Too many people within companies worry about how share gets allocated…
Teaching new dogs old tricks…
After presenting at a conference yesterday, I was approached by a college professor with an intriguing question. He wondered what I looked for in recent college graduates, what I expected…
Book Review of the Week (ish) – “Radical Evolution”
Midway through Joel Garreau's "Radical Evolution", Ray Kurzweil answers a question as to whether technology will enable us to transcend human nature by stating, "...it depends on how you define…
Who are you kidding?
A colleague and I recently got into a discussion about the biggest cause of project (campaign, business, whatever) failure. It's easy to find countless case studies, management books, and magazine…
Where is Shopping 2.0?
We're a week past Black Friday 2006 and the big story is the lack of a Really Big Story, namely any growth in social shopping. "Traditional" e-commerce seems to be…