Are your customers a puzzle? Or a mystery?
What makes us think we know our customers and their desires as much as we do? Is it possible we're asking the wrong questions?
How much should you care about your home page?
Unlike a traditional landing page, the answers to your customer's question is usually not on your home page. How do you draw the customer in?
Twitter Weekly Updates for 2010-01-17
O! merciless presentation! Why won't you write yourself? # Does Facebook understand privacy? http://is.gd/65ap9 # Does anyone know why my WP blog's RSS feed keeps truncating the feed through FeedBurner?…
5 ways to put social to work for your business (Small Business E-Commerce Link Digest – January 15, 2010)
You don't need a huge list. Start with these 5 ways to put social to work for your business.
Twitter Weekly Updates for 2010-01-10
Hey, has anyone heard anything about the Nexus One yet? It's weird. Almost like there's a communications blackout. # Sorry. Couldn't resist. # Huh. I hadn't heard. ;) IT’S OFFICIAL:…