One Mother of a Social Media Customer Service Story (Small Business E-commerce Link Digest – May 7, 2010)
This week's list of links looks at social and customer service. Enjoy!
Rework by Jason Fried and David Heinemeier Hansson (Book Review of the Week-ish)
Jason Fried and David Heinemeier Hansson's Rework is a thought-provoking book. Is it right for you? Read on and see...
The NY Times weighs in on regulating behavioral targeting. Oh, joy.
Behavioral targeting is raising eyebrows here and abroad. And now it may raise regulation, too.
Twitter Weekly Updates for 2010-05-02
Good read: Are you better off buying Apple's products or its stock? http://bit.ly/bfy0EQ # @gradontripp @megfowler A friend of mine lived in 880 back when my wife and I lived…
Are behaviorally-targeted ads a good idea after all?
Facebook's "Like" button is stealth behavioral targeting. Is that a good thing?