The Key to Social Media Success (Travel Tuesday)
Connecting with customers matters a lot to travel agents. And to plenty of other businesses. Here's how you can do a better job of connecting no matter what you do for a living.
Why You're Slowing the Growth of Mobile Commerce
Mobile commerce could grow significantly. But a few things continue to hold it back. Here's what you're doing that contributes to that list.
Thinks Out Loud Episode 26: The Future is Already Here
Generation Y and the mobile phone are the same age. That ought to tell you something.
Today and Tomorrow: Mobile and The Changing Customer Journey
My slides on mobile marketing and its effects on the travel industry.
Booking.com just announced something amazing
So, I don't normally cover press releases, but this one's worth mentioning:Priceline subsidiary Booking.com reported late last week that their mobile booking revenue tripled last year. Which would be impressive,…