The Future of the Metaverse? (Thinks Out Loud Episode 363)
What is the future of the metaverse? Well, if I'm being perfectly honest, I don't know. What I do know is that there is a framework you can use to…
Your Employees — and Customers — Live in a Different World Now (Thinks Out Loud Episode 362)
Have you heard about "quit quitting?" Do you think "kids these days" don't want to work? Are you even a little bit frustrated by the way your employees approach their…
We Owe It To Our Customers to Make Their Lives Better (Thinks Out Loud Episode 361)
I'm not an optimist. I'm a "possibilist." And, I'm betting you are too. What's a possibilist? It's someone who sees the world as it is and also can see a…
Revisiting How to Build a Digital Team (Thinks Out Loud)
Finding, retaining, and developing talent is the single biggest challenge facing many organizations right now. Counterintuitive though it might seem, your company can't "do digital" if you doesn't have the…
Is It Time for Digital Marketers to Move On to The Next Big Thing? (Thinks Out Loud Episode 360)
What is the "Next Big Thing" for digital marketers? Is it web3? Virtual reality and the metaverse? Or something else altogether? More importantly, is it time for digital marketers to…