Digital transformation is all about customers. You can't put it more plainly than that. Your customers carry the internet in their pockets — and more commonly, in their hands —…
It's earnings season once again. And, as always, we're taking a look at what Apple, Google, Facebook, Amazon, and Microsoft — the AGFAM; Big Tech — have to say about…
You and your customers have lived through massive transformation in the last two-plus years. Not just “digital transformation.” But transformation of every aspect of our lives. We’re not the same…
We are in one of the weirdest economies in history. It's not that the economy is terrible; it's that it's... strange. Some economic indicators suggest that things are awful. Others…
OK, Big Thinkers, Covid has finally hit your favorite little podcast, which has put us a bit behind schedule. Of course, that makes a good time to revisit the archives…
