Online travel firms going the extra mile

July 5, 2006
Tim Peter
Competition, Distribution, Multichannel, Online Travel, Travel Marketing

Online travel firms going the extra mile

Lynn Ellis is on the front lines of new battle among online travel agencies. She’s a customer-care specialist at Orbitz and she’s responsible for helping customers after they’ve bought an airline ticket on the Orbitz Web site.

technorati tags:Orbitz, competition, online, travel

Tim Peter

Tim Peter is the founder and president of Tim Peter & Associates. You can learn more about our company's strategy and digital marketing consulting services here or about Tim here.

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