How To Create a Customer – Thinks Out Loud Episode 141

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How To Create a Customer – Headlines and Show Notes

• Episode 057 — The User Experience | Exponent
• Peter Drucker – Wikiquote
• Mobile is So Much Bigger Than You Think – Thinks Out Loud Episode 140
• Millennials at the Mall: What Factors Drive Young Consumers’ Retail Decisions?
• Driving Brand Intimacy in Hospitality (Travel Tuesday)
• It’s Not “Mobile First.” It’s “Customer First.”
• The Travel ∓ Leisure Industry Produces Least Intimate Brand Relationships in the U.S. – MBLM
• Why Mobile Payments Will Rule
• The Future of Airbnb’s User Interaction Journey
• Why Amazon just opened a physical bookstore – Vox
• New York taxi owners are suing the city for letting Uber destroy their business | The Verge
• More than half of Americans now watch Netflix – Quartz
• The Single Most Effective Way to Improve Your Brand’s Digital Marketing (Travel Tuesday)
• The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
  by Michael Treacy and Fred Wiersma

You might also want to check out these slides I had the pleasure of presenting recently about how to lead mobile-focused digital transformation within large organizations (a topic we’ve been talking about a fair bit lately). Here are the slides for your reference:

Contact information for the podcast: podcast@timpeter.com

Technical details: Recorded using an Audio-Technica AT2035 studio condenser microphone through a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

Running time: 13m 04s

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