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Great examples of customer service and how to get there yourself…

Jackie Huba discusses the best and worst of customer service in the mobile industry. What’s really remarkable about this post is that only one company was mentioned. All the other examples are of individuals. Is the key hiring better people or empowering the ones you’ve already got?

Tim Peter is the founder and president of Tim Peter & Associates. You can learn more about our company's strategy and digital marketing consulting services here or about Tim here.

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