Happy New Year!
Whether it's personal or professional, here's wishing you a 2007 that's everything you hope for. Make it the year you want it to be. I know I plan to.
The best of 2006…
Following up on last year's post, here's the 2006 rundown of the sites and services that I plain old refuse to live without. While I limited it to 5 last…
If you like this site…
I've been going through my analytics a fair bit the last couple weeks to wrap up the year and I noticed the number of page views I receive from a…
Why is it called the “food service” industry?
Seth Godin clearly has food on his mind lately. First it was waiters, now this. And he's dead on the money. I waited tables through high school and college, and…
Customer service is not dead…
My wife got me John Berendt's very engaging "The City of Falling Angels" for Christmas. The book discusses the political and social realities in Venice as seen through the eyes…